My job is to make sure we have just enough books to sell. But not too many. Because god knows I can predict what four year old children will want to buy over the next six months. Who doesn't?
That is the basic job. But really I am a traffic cop. Look for problems, move slow traffic to the side of the road, make sure all the breakdowns get towed to the appropriate garage.
Today? We got a complaint from a customer (being a chain of booksellers) that a carton of books was received that smelled badly, like petroleum products.
So as part of my job, I had to email a guy to walk into a building the size of a football stadium to go smell about 120 cartons of books.
As ridiculous as I felt in asking, what warms the heart was his reply.
"A spot check was performed and all the stock smelled wonderful!!!"
Dude. I do not tire of telling this story. I had to ask someone to go smell books. As part of their (and my) daily job.
On a side note, for all of my ruminations about my employees, of course they performed in ultra stellar mode today. Which was a pleasant relief. The key I think to surviving this holiday season will be me delegating appropriately, and not assuming too much of myself and too little of them. Game on.
The History Of Yoga
11 months ago